Privacy Policy
Last updated: March 15, 2026
1. Information We Collect
To provide our services, we may collect the following information:
- Registration data: email address, username
- Order information: purchase history, product details, order status
- Payment information: payment method, transaction records (we do not store credit/debit card numbers)
- Game account information: collected only for account recharge services, including game account and password
- Technical data: IP address, browser type, device information
- Communication records: chat history with customer support
2. How We Use Your Information
Information we collect is used solely for the following purposes:
- Processing and fulfilling your orders
- Sending card codes and order confirmation emails
- Providing customer service and technical support
- Improving our products and services
- Preventing fraud and ensuring platform security
- Complying with legal requirements
3. Information Protection
We implement the following measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Encryption of sensitive data (such as game account passwords) in storage
- Regular security audits and vulnerability assessments
- Strict access controls for employee data access
- Recommendation to change passwords after recharge services are completed
4. Third-Party Data Sharing
We commit to never selling your personal data to third parties. Information may only be shared in the following cases:
- Payment processing: sharing necessary transaction data with payment service providers
- Legal requirements: providing information as required by law or government authorities
- Platform security: collaborating with security services to prevent fraud
5. Use of Cookies
We use cookies and similar technologies to:
- Maintain your login session
- Remember your language and theme preferences
- Analyze website usage to improve our services
You can manage cookies through your browser settings. For details, please see our Cookies page.
6. Your Rights
You have the following rights:
- Right to access: You can view your personal information and order history at any time
- Right to rectification: You can update your account information
- Right to deletion: You can request deletion of your account and all associated data
- Right to data portability: You can request export of your personal data
To exercise these rights, please contact us via live chat or email.
7. Contact Us
If you have any questions about our Privacy Policy, please contact us:
- Live chat: Click the chat icon at the bottom right of the page
- Email: support@giftop.shop
We will respond to your request as soon as possible.